Call is missed
The workflow starts after the dental office does not connect with an inbound caller.
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How LIZ Recovers a Missed Dental Call
LIZ starts when the office misses an inbound call.
What LIZ is
Dental Missed-Call Recovery Behind Your Existing Front Desk
LIZ is a dental missed-call recovery system. It works after an office misses an inbound call by following up with the caller, capturing patient intent, preparing a staff-ready handoff and supporting downstream outcome tracking.
LIZ is not designed to replace the front desk or function as a generic AI receptionist.
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How LIZ Recovers a Missed Dental Call
See how LIZ moves a missed inbound call through follow-up, intent capture, staff handoff, outcome tracking, and production verification.
LIZ follows up
LIZ reopens the patient conversation so intent is not left sitting in voicemail.
Intent is captured
The system identifies what the caller needed and whether the opportunity is ready for staff.
Staff receives the handoff
The front desk gets context, status, and a recommended next action.
Outcome is tracked
The office can follow whether the recovered opportunity booked, came in, or still needs work.
Production is verified
Where office records support it, recovered opportunities can be reconciled against associated production.
Dental pilot results
3 Offices, About 120 Days, 83 Conservative Recovered Opportunities
At two offices where downstream outcomes were verified, 68 recovered patients were confirmed as having come in, with $106,791.83 in associated production.
Results reflect the observed pilot and do not guarantee future performance. Associated production should not be interpreted as incremental revenue attributable solely to LIZ.