Observed pilot result
What Happened When 3 Dental Offices Used Missed-Call Recovery for About 120 Days
Across a roughly 120-day pilot involving three dental offices, LIZ conservatively identified 83 recovered patient opportunities. At two offices where downstream outcomes were verified, 68 recovered patients were confirmed as having come in, with $106,791.83 in associated production.
What LIZ is
Dental Missed-Call Recovery Behind Your Existing Front Desk
LIZ is a dental missed-call recovery system. It works after an office misses an inbound call by following up with the caller, capturing patient intent, preparing a staff-ready handoff and supporting downstream outcome tracking.
LIZ is not designed to replace the front desk or function as a generic AI receptionist.
Observed pilot
What Happened When 3 Dental Offices Used Missed-Call Recovery for About 120 Days
What happened when three dental offices used missed-call recovery for about 120 days.
Study snapshot
The observed pilot covered three dental offices over about 120 days and focused on recovered opportunities from missed-call and stalled-follow-up workflows.
Definition of recovered opportunity
A recovered opportunity is a patient opportunity that showed recoverable intent after a missed call or stalled follow-up and was moved back into an office-visible workflow.
How outcomes were verified
The completed office review reconciled recovery records against office-level came-in status and associated production entered by the office.
Aggregate results
The conservative public count is 83 recovered opportunities across the three-office pilot.
Verified-office results
Two verified offices reviewed 157 recovery records, confirmed 68 came-in patients, and entered $106,791.83 in associated production.
What associated production means
Associated production is office-entered production connected to verified came-in patients in the recovery cohort. It should not be interpreted as guaranteed incremental revenue caused solely by LIZ.
What the data does not prove
The pilot does not prove universal conversion rates, guaranteed revenue, clinical outcomes, or that every missed call is recoverable.
Privacy methodology
Public reporting is aggregate. Patient names, phone numbers, private communications, notes, and patient-level records are excluded.
Verified offices
68 Came-In Patients, $106,791.83 Associated Production
The completed office reviews checked 157 recovery records across 2 offices during the roughly 120-day pilot.
Attribution caveat
Results reflect the observed pilot and do not guarantee future performance. Associated production should not be interpreted as incremental revenue attributable solely to LIZ.
Verified office 1
47 came-in patients
$62,154.83107 recovery records reviewed; 42 positive production entries. Completed office reconciliation with pathway categories available.
Verified office 2
21 came-in patients
$44,637.0050 recovery records reviewed; 18 positive production entries. Completed office reconciliation with production tied to verified came-in rows.
Office 3
Reconciliation pending
Not counted yetProduction reconciliation pending. Public proof only counts verified office-level outcomes.
Recovery pathways
How Recovered Patients Entered the First Verified Cohort
The pathway table reflects the first verified office, where pathway category detail was available.
Recovery pathwayCame-in patientsAssociated production
Intake completed after recovery; new-patient status later verified15$40,319.28
New-patient intake completed through the recovery workflow15$10,436.78
Booked directly without online intake6$2,693.00
Re-engaged after stopping before intake was complete4$5,159.00
Staff-assisted recovery before online intake was complete4$1,755.77
Active recovery thread later converted2$1,659.00
Previously postponed patient came in1$132.00
Dental pilot results
3 Offices, About 120 Days, 83 Conservative Recovered Opportunities
At two offices where downstream outcomes were verified, 68 recovered patients were confirmed as having come in, with $106,791.83 in associated production.
Results reflect the observed pilot and do not guarantee future performance. Associated production should not be interpreted as incremental revenue attributable solely to LIZ.