Direct answer
What Does LIZ Report Monthly?
LIZ monthly reporting should show missed-call recovery activity, recovered opportunities, staff handoff status, outcome status, and associated production where office records support verification.
Knowledge base
Monthly reporting should make recovery visible to the owner.
Direct answer
LIZ monthly reporting should show missed-call recovery activity, recovered opportunities, staff handoff status, outcome status, and associated production where office records support verification.
Useful operating metrics include missed-call volume, recovery attempts, patient replies, intent captured, staff handoffs, and opportunities still needing work.
Useful outcome metrics include recovered opportunities, booked patients, came-in verification, not-confirmed outcomes, and associated production where available.
Reports should distinguish associated production from guaranteed incremental revenue and should avoid unsupported attribution claims.
FAQ
LIZ can report associated production where office records support the connection to verified came-in patients.
No. Results reflect observed workflow and office outcomes, not guaranteed future performance.
No. Public reporting should stay aggregate and exclude patient-level details.